Return & Exchange
We want you to feel beautiful and confident in your purchase from ForYouDresses. If your dress is not quite right, eligible merchandise may be returned for store credit or exchanged according to the terms below.
Returns must be requested within 14 days of the date your package is marked as delivered.
Approved returns are issued as ForYouDresses store credit. We do not issue refunds to the original payment method for returns due to fit, color preference, change of mind, event cancellation, or ordering multiple styles or sizes.
Your store credit:
Never expires
Can be used toward any eligible item on ForYouDresses.com
Is issued after your return has been received, inspected, and approved
Does not include original shipping charges or return-shipping costs
Return Eligibility
To qualify for return or exchange, merchandise must:
Be unworn, unwashed, unaltered, and undamaged
Have all original tags and security ribbons attached
Be returned in its original packaging
Be free from makeup, deodorant, stains, perfume, smoke, odors, pet hair, and other signs of wear
Have no missing beads, sequins, embellishments, or accessories
Not be marked Final Sale or otherwise listed as non-returnable
Please be careful when trying on dresses. We recommend applying makeup, perfume, and deodorant only after deciding to keep your dress.
Merchandise that does not meet these requirements will not qualify for store credit or exchange. The customer will be responsible for the cost of having an ineligible item returned.
How to Start a Return
Contact ForYouDresses Customer Care within 14 days of delivery.
Include your name, order number, item being returned, and reason for the return.
Wait for return approval and complete return instructions.
Ship the approved merchandise within 14 days of receiving the return authorization.
Use a trackable shipping service and keep your tracking information until the return is completed.
Returns sent without prior authorization may be refused. Please do not mail merchandise to an address shown on the original shipping label unless instructed by our Customer Care team.
ForYouDresses is not responsible for return packages that are lost, damaged, or delivered to an incorrect address.
Store-Credit Processing
After we receive your return, please allow up to 7–10 business days for inspection and processing.
Once approved, your store credit will be sent electronically to the email address associated with your order. Store credit cannot be converted to cash or refunded to the original payment method.
Exchanges
Need another size, color, or style? Eligible merchandise may be exchanged during the 14-day return period.
Exchange merchandise is subject to availability and cannot be reserved while your return is in transit. If your requested item is unavailable, store credit will be issued instead.
If the replacement item costs more, the customer must pay the difference. If it costs less, the remaining balance will be issued as store credit.
The customer is responsible for return shipping and any shipping charge associated with the replacement order unless the original item was incorrect or confirmed defective.
Final-Sale Items
The following items cannot be returned or exchanged:
Merchandise marked “Final Sale”
Clearance or heavily discounted merchandise
Jewelry, earrings, handbags, clutches, hair accessories, veils, and other accessories
Special-order, made-to-order, customized, or personalized merchandise
Bridal and quinceañera gowns identified as special order or final sale
Items purchased using a final-sale promotional offer
Merchandise that has been worn, washed, altered, damaged, or returned without its original tags
Please review the product page carefully before purchasing a Final Sale item.
Damaged, Defective, or Incorrect Merchandise
Every order is inspected before shipping. If you receive an incorrect, damaged, or defective item, contact ForYouDresses Customer Care within 48 hours of delivery.
Please include:
Your order number
A description of the issue
Clear photographs of the item, tags, packaging, and shipping label
Do not wear, wash, alter, repair, or remove the tags from the merchandise.
If the issue is confirmed, ForYouDresses may provide a replacement, store credit, or refund, as appropriate. ForYouDresses will cover reasonable return-shipping costs for merchandise confirmed to be incorrect or defective.
Minor variations in color, beading, embellishment placement, or fabric texture may occur because of lighting, screen settings, photography, and the handmade nature of formalwear. These variations are not necessarily considered defects.
Sizing and Alterations
Formalwear sizing may differ from regular clothing sizes and can vary between designers. Please review the individual designer's size chart and compare it with your measurements before ordering.
The size ordered by the customer is not considered a store error. Merchandise that has been altered cannot be returned or exchanged.
If you need sizing assistance before ordering, please contact our Customer Care team. Sizing recommendations are provided as guidance and cannot guarantee a particular fit.
Order Changes and Cancellations
Orders begin processing quickly. Cancellation or change requests must be submitted within two hours of placing the order.
We will try to accommodate your request, but cancellation or modification is not guaranteed once processing has started or the order has been submitted to the designer or supplier.
Special-order and made-to-order merchandise cannot be canceled once confirmed.
Refused and Undeliverable Packages
Refusing delivery does not qualify as an approved return.
If a package is returned because of an incorrect or incomplete address, refusal, failed delivery attempt, or other customer-related reason, shipping and handling costs may be deducted from the store credit. The customer is responsible for any reshipping charges.
Shipping Charges
Original shipping charges, expedited-shipping fees, and return-shipping costs are non-refundable.
Selecting expedited shipping changes the carrier's transit time only. It does not necessarily reduce order-processing time.
Policy Agreement
By placing an order with ForYouDresses, you acknowledge that you have reviewed and accepted this Returns & Exchanges Policy.
For questions or assistance, please contact ForYouDresses Customer Care through the Contact Us page on ForYouDresses.com.
